Privacy Policy for Trezzco Trucking Inc.
Effective Date: 02/24/2025
At Trezzco Trucking Inc. ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including through text message communications via 10-digit long codes (10DLC).
1. Data Collection and Usage
We collect the following types of personal information:
Phone Numbers: Collected when you opt-in to receive text messages or contact us for services.
Names and Email Addresses: When provided through forms or customer interactions.
We use this information for the following purposes:
To send you updates regarding our services, including scheduling, promotions, and important notices.
To provide customer support and respond to your inquiries.
To improve and optimize our communication and services.
2. Data Sharing and Protection
We are committed to maintaining the confidentiality of your information. We do not sell or share your personal information with third parties for marketing purposes.
We employ reasonable administrative, technical, and physical security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
3. Opt-In and Opt-Out Procedures
Opt-In Process: By signing up to receive text messages from Trezzco Trucking Inc., you provide your consent to receive SMS communications. This opt-in process typically occurs through web forms, service-related communications, or at the point of service.
Opt-Out Instructions: You can opt-out from receiving our text messages at any time by replying with "STOP," "UNSUBSCRIBE," or any similar keyword to the number from which you received the message. Upon opting out, you will no longer receive text communications from us, except for any essential service-related messages.
4. Message Frequency and Content
By agreeing to receive SMS communications from Trezzco Trucking Inc. These messages may include, but are not limited to:
Service reminders and scheduling updates
Promotions and special offers
Customer service-related communications
5. Customer Support and Contact Information
If you have any questions or concerns regarding this Privacy Policy or wish to update your preferences, please contact us:
Phone: 908-272-9111
Email: support@trezzco.com
Website: www.trezzco.com
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via text message or through other appropriate means. Please review this policy periodically for any updates.
7. Compliance
We ensure that all communications sent via 10DLC comply with applicable regulations, including the Telephone Consumer Protection Act (TCPA) and industry standards set by the Cellular Telecommunications Industry Association (CTIA).